All ShredXS products will be covered for 6 months from date-of-purchase to the original owner from an Authorised Retailer.
We always recommend that your return to the original retailer for ShredXS warranty inquires.
Please be aware of claims that are not subject to warranty:
- Damage caused by general wear and tear.
- Damaged caused by general wear against abrasive surfaces such as Velcro, Bag straps; rough seams or a rip on one’s saddle.
- Damage to fabric caused by UV (Sunlight), Chlorinated Pools, Bleach, Fabric Softeners, Dry Cleaners.
- Rips, Burns, Tears and Damages due to accident, Improper size choice, normal wear and tear, Improper care, Mis-use, or the natural breakdown of colours and materials over time.
Close-outs and clearance items are not subject to Warranty. Any item sold at the annual factory sale are final and not subject to warranty.
Special Note: ShredXS does not repair product or credit repairs done locally through retailer’s discretion. However, we will try our best to provide a replacement upon our customer’s request.
Online Store Return Policy
You can return your products up to 30 days from date received on unused / unwashed. Tags must be attached.
Consumer Warranty Policy
ShredXS will only replace with same model / size on item(s) purchase within 6 months through an authorised dealer or online retailer.
Consumers must supply: Copy of the Receipt, Pictures of the item and defect, Consumers address, and Size.
Consumers are responsible for giving a secure return shipping address.
Consumers are responsible for the cost of shipping items to ShredXS.
ShredXS will pay the return shipping costs for replacement items.
ShredXS will NOT give cash refunds to any consumers for warranty item(s). Consumer warranties are replacement only.